FAQ’s

How much is delivery and how long does it take?

Delivery charges vary depending on the Size, Quantity and destination.

If you have any queries in relation to shipping and delivery costs, please email us at apparel@remties.com.au

We will try our best to send your order to you as quickly as possible.

Where can I find Image Wear?

Our store can be found in Kent Town in South Australia Tel: (08) 83623666 . Please email apparel@remties.com.au for further enquiries.

Do I need an appointment?

Yes, we do prefer it if you are able to make an appointment particularly if you feel you need some time to discuss your requirements with one of our experienced sales team. We are able to assist you with concepts for your business, embroidery designs and fabric choices.

However you are more than welcome to pop into our store anytime between Monday – Thursday 10.00am – 4.00pm to view the showroom and try on samples.

What are our lead times?

For stock service garments, there is usually a 10 – 15 business day turnaround time.

For most of our made to order, garments. Lead times may vary. (Approximately 4 – 6 weeks).

All orders are processed as soon as possible.

Do you have an alterations service?

We do offer an alterations service for our garments. This can include hem sleeve, waist and bust adjustments. This service is not offered for items that are not manufactured by Image Wear.

Please contact us for a quote on your alterations.

Are the Image Wear garments Australian made?

All of the Image Wear manufactured garments are designed and made in our production workrooms at Kent Town in South Australia.

If you have a specific query, please do not hesitate to ask us via email or call the showroom to speak to one of our experienced sales team.

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