How much is delivery and how long does it take?
Delivery charges vary depending on the destination.
For all deliveries within Australia or New Zealand there is a $20 delivery charge.
For National shipping, all items are sent using Toll Couriers with an Overnight First Class service. This has guaranteed next day delivery (this may vary depending on the destination). This is a door to door with an online tracking service, requiring a signature on delivery.
If you have any queries in relation to shipping and delivery costs, please email us at email@example.com
There is usually a 20 working days turnaround time for most of our made to order, garments. Lead times may vary. Please contact us if you require your order urgently. We will try our best to send your order to you as quickly as possible.
Where can I find Image Wear?
Our Flagship store can be found in Kent Town in South Australia Tel: (08) 83637533 . Please email firstname.lastname@example.org for further enquiries regarding alternative stockists that may be available in the near future.
Do I need an appointment?
Yes, we do prefer it if you are able to make an appointment particularly if you feel you need some time to discuss your requirements with one of our experienced sales team. We are able to assist you with concepts for your business, taxation benefits, embroidery designs and fabric choices.
However you are more than welcome to pop into our store anytime between Monday – Thursday 9.00am – 5.00pm to view the showroom and try on samples.
What are our lead times?
For Image Wear produced garments we usually have a 20 working day lead-time but this depends on the availability of the fabrics and trims and relates only to Image Wear produced garments.
Other stock garments can be delivered within 5 working days if they are in stock in our warehouse. If you require your garments sooner than this, then please contact is and we will try to assist you.
Are you Made to Measure?
Yes as well as providing stock sized garments manufactured in your fabric and colour choice, we also specialise in made to measure garments. We have dressmakers’ onsite that are able to manufacture garments specifically to suit your figure shape.
Many of the Image Wear produced garments are also available in stock sizes from sizes 4 – 28 and are available for try on to ascertain your size.
You are welcome to visit the showroom to try on garments or we can ship samples to you for try on.
Do you have an alterations service?
We do offer an alterations service for our garments. This can include hem sleeve, waist and bust adjustments. This service is not offered for items that are not manufactured by Image Wear.
Please contact us for a quote on your alterations.
Are the Image Wear garments Australian made?
All of the Image Wear manufactured garments are designed and made in our production workrooms at Kent Town in South Australia.
If you have a specific query, please do not hesitate to ask us via email or call the showroom to speak to one of our experienced sales team.